Your Privacy
Tigro believes your personal data belongs to you. In this policy, we clearly explain what data we collect and why, how it is stored, and how much control you have over it.
At a Glance
Before diving into the details, here's what you need to know at a glance — where your data goes and who can see it.
Tigro only collects the information genuinely needed to operate its services. We ask for your mobile number, name, and payment details — nothing beyond that.
Your personal and payment data are stored on separate, secured servers. 256-bit SSL encryption ensures that no one can read your information while it is in transit.
Tigro never sells your information to advertisers or marketing companies. Your data is used solely to provide you with our services.
You can request to view, correct, or delete your data at any time. A single message to support is all it takes.
An OTP is sent to your mobile when you log in. This extra layer makes unauthorized access significantly harder.
Tigro's security infrastructure is regularly audited by third-party specialists. Any vulnerabilities found are resolved promptly.
This Privacy Policy covers all aspects of how Tigro collects, uses, and protects the data of platform users. By using the Tigro website or app, you agree to this policy. We've made every effort to write this in clear, straightforward language — avoiding complex legal jargon.
Tigro collects data in two ways — information you provide directly, and data gathered automatically as you use the platform. Full details are outlined below.
| Data type | Example | Reason for Collection | Level |
|---|---|---|---|
| Identity Information | Name, date of birth | Age Verification & KYC | Mandatory |
| Contact Information | Mobile Number | OTP & Support | Mandatory |
| Financial information | BKash/Nagad number | Payment Processing | Mandatory |
| Identity Document | NID or Passport | KYC Verification | If Required |
| Usage Data | Betting history, game logs | Service Improvement | Automatic |
| Device information | IP, Browser, OS | Security & Fraud Prevention | Automatic |
Tigro does not collect data without reason. There is a specific purpose behind every piece of information we gather, as detailed below.
Your data is used solely to operate and improve Tigro's services. It is never used for commercial purposes or for the benefit of third parties.
Betting history and game logs are used to determine VIP status, create personalized bonus offers, and generate responsible gaming alerts. Tigro never sells or leases this data.
Your mobile number is only used to send OTPs, confirm withdrawals, deliver security alerts, and notify you of important account updates. Promotional SMS messages are sent only with your consent and can be opted out of at any time.
Tigro does not sell your data to third parties. However, in certain specific circumstances, limited information may be shared with trusted partners.
Tigro follows the highest industry standards for data protection — keeping your information secure through both technical safeguards and institutional processes.
All data is fully encrypted in transit — the same standard used by the world's leading banks.
Stored data is also encrypted — even if the database is accessed, the information cannot be read.
Only authorized staff can access specific data — not everyone has access to everything.
Third-party security specialists conduct regular audits to identify potential vulnerabilities.
The Tigro website and app use cookies — small files stored on your device that help improve site functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions and security tokens are essential for the site to function. | Cleared at End of Session | |
| Remembers your language, theme, and other preferences. | 1 year | |
| Which pages get the most visits, where issues arise — all used to improve the overall experience. | 30 Days | |
| Detection of fraudulent logins and bot activity. | 7 Days |
Cookies can be disabled through your browser settings, though some features may not work as intended. Only essential cookies are required — the rest are optional.
Tigro does not retain data longer than necessary. Each category of data has a defined retention period.
You have several important rights regarding your personal data on Tigro. To exercise any of these rights, please contact our support team.
You can request to see what information Tigro holds about you. You will receive a response within 30 days.
Request corrections to any inaccurate or outdated information — our support team will handle it promptly.
You may request deletion of your data unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a standard, readable format.
Tigro strictly prohibits providing services to anyone under the age of 18. Age verification is mandatory during registration, and additional documents may be requested in cases of doubt.
If a minor's data reaches us for any reason, the account is closed and all associated data is deleted as soon as we become aware. Any reports regarding this are acted upon immediately.
Tigro updates this privacy policy as needed. When changes are made, you will be notified via SMS to your registered mobile number and through an on-screen notice at your next login.
For significant changes, you will be notified at least 7 days in advance. The date of the latest update is always displayed at the top of this page.
For any questions about our Privacy Policy, data deletion requests, or complaints, please get in touch with us. All inquiries receive a response within 3 business days.
Detailed Discussion
It's completely understandable that people in Bangladesh are cautious about sharing personal information online — and for good reason. Many platforms collect data they don't need, and some sell it to third parties. Tigro doesn't operate that way. Our entire business is built on user trust — and that trust cannot survive if it's compromised.
Your mobile number is collected because it is required for payments via bKash and Nagad — there is no way around this. However, using that number for promotional calls or sharing it with third parties is strictly prohibited under tigro's policy. When you receive a bonus offer via SMS, it comes directly from tigro — not from any advertising agency. You can also opt out of these messages at any time.
Many users find the KYC process unnecessary — but it's actually a requirement under international anti-money laundering laws and serves to protect you as well. Consider this: if someone hacks your account and attempts a large withdrawal, KYC allows tigro to identify that the transaction wasn't made by you and block it. KYC is a tool that works in your favour.
What does 256-bit SSL encryption actually mean? In plain terms — even if someone intercepts data travelling from your phone to tigro's servers, decoding it without a quantum computer is practically impossible. This is the same standard used by the world's largest banks and government agencies. Every login and every payment on Tigro is protected by this encryption.
A common question we receive is — does the tigro app access my phone's microphone or camera? The answer is no. Tigro's app only requests the permissions necessary to operate the service. Camera access is requested solely for capturing KYC documents — and only with your active consent. We do not access your microphone, contacts, or location.
Can anyone see your betting history? Tigro's support staff may access account information when assisting you — but this is logged, and no one can view it without authorization. This information is never shared with any third party outside of a legal investigation. Your betting habits and win/loss history remain strictly between you and Tigro.
All things considered, Tigro's privacy policy is a genuine commitment — not just words on paper. Through technical security, transparent policies, and respect for user rights, we want to make sure you can play on Tigro with complete peace of mind.
Support
We're always here for any privacy-related questions or general support.
Click the chat icon in the bottom-right corner of the website or app and speak directly in Bengali.
Use email for detailed queries or document submissions. You'll receive a reply within 3 business days.
Open a support ticket from the "Help" section in the Tigro app — your account details are attached automatically.
256-bit encryption, no data sales, and full control in your hands — register with Tigro and claim your 100% welcome bonus.
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256-bit encryption, no data selling, 24/7 Bengali support — Tigro is Bangladesh's trusted betting choice. Register now and claim your 100% welcome bonus.