Forgetting your password is nothing to worry about — you can set a new one in just a few minutes using a mobile OTP. Here are the steps:
1. On the login page Go to the login page and tap the "Forgot password?" link next to the password field.
2. Enter the mobile number you used when registering.
3. Tap the "Send OTP" button — a 6-digit code will be sent to that number.
4. Enter the code in the field within 5 minutes to verify.
5. Once verified, enter your new password twice and save — it takes effect immediately.
Keep in mind that OTPs are only valid for 5 minutes. If you don't use it in time, you'll need to request a new one. If your mobile number has changed or you're not receiving the OTP, contact support directly — they'll verify your identity and assist you.
1. On the login page Go to the login page and tap the "Forgot password?" link next to the password field.
2. Enter the mobile number you used when registering.
3. Tap the "Send OTP" button — a 6-digit code will be sent to that number.
4. Enter the code in the field within 5 minutes to verify.
5. Once verified, enter your new password twice and save — it takes effect immediately.
Keep in mind that OTPs are only valid for 5 minutes. If you don't use it in time, you'll need to request a new one. If your mobile number has changed or you're not receiving the OTP, contact support directly — they'll verify your identity and assist you.
On Tigro, some account details can be updated by yourself, while others require assistance from support.
You can update yourself: Log in and tap the profile icon → open "Profile Settings" → you can update your email, password, and contact preferences yourself.
Changes must be made through support: To change your registered mobile number or full name, contact support directly, as this information is tied to KYC verification. When submitting your request, provide the updated details along with a photo ID. Changes are typically completed within 1–2 business days.
You can update yourself: Log in and tap the profile icon → open "Profile Settings" → you can update your email, password, and contact preferences yourself.
Changes must be made through support: To change your registered mobile number or full name, contact support directly, as this information is tied to KYC verification. When submitting your request, provide the updated details along with a photo ID. Changes are typically completed within 1–2 business days.
Important: If you change the bKash or Nagad number linked to your account, you may need to re-verify it before your next withdrawal.
Tigro offers two types of regular bonuses — free spins and daily sign-in rewards.
How to get free spins: You can earn free spins by depositing a set amount each week or placing a specified amount in bets on select slots games. To see current offers, log in and go to the In the Bonus section Go there to see which games offer free spins and how many. Winnings from free spins are generally converted to real balance under a 1x wagering requirement.
Daily sign-in bonus: Logging in once a day earns you a small bonus or points. Log in for 7 consecutive days and you'll receive a bigger reward on the seventh day — such as a ৳500 bonus or 20 free spins. Miss a day and the calendar resets from the beginning. There's nothing extra you need to do to claim the sign-in bonus — just log in daily and watch for the bonus pop-up on the home page.
How to get free spins: You can earn free spins by depositing a set amount each week or placing a specified amount in bets on select slots games. To see current offers, log in and go to the In the Bonus section Go there to see which games offer free spins and how many. Winnings from free spins are generally converted to real balance under a 1x wagering requirement.
Daily sign-in bonus: Logging in once a day earns you a small bonus or points. Log in for 7 consecutive days and you'll receive a bigger reward on the seventh day — such as a ৳500 bonus or 20 free spins. Miss a day and the calendar resets from the beginning. There's nothing extra you need to do to claim the sign-in bonus — just log in daily and watch for the bonus pop-up on the home page.
Tigro's Live Casino lets you play against real dealers in real time, with everything streamed live on camera. Getting started is easier than you might think.
Steps to get started:
Log in → select "Live Casino" from the menu → choose your preferred table from the game list. The minimum and maximum bet for each table is displayed right next to it.
Popular games & minimum bets:
• Roulette — minimum ৳100 per spin
• Baccarat — minimum ৳100 per round
• Live Poker — minimum ৳200 per hand
• Andar Bahar — minimum ৳50 (a popular South Asian game)
With a solid internet connection, playing from mobile is perfectly comfortable. Each table has a "How to Play" option where you can review the rules — new players are encouraged to read through it before diving in.
Steps to get started:
Log in → select "Live Casino" from the menu → choose your preferred table from the game list. The minimum and maximum bet for each table is displayed right next to it.
Popular games & minimum bets:
• Roulette — minimum ৳100 per spin
• Baccarat — minimum ৳100 per round
• Live Poker — minimum ৳200 per hand
• Andar Bahar — minimum ৳50 (a popular South Asian game)
With a solid internet connection, playing from mobile is perfectly comfortable. Each table has a "How to Play" option where you can review the rules — new players are encouraged to read through it before diving in.
Changing the language on Tigro is simple and can be done at any time.
On the website: Look for a language selector icon at the top or bottom of the page — usually a globe icon or the text "BN". Click it and choose your preferred language from the list. The change takes effect instantly without reloading the page.
On the mobile app: Open "Settings" from the bottom menu or hamburger menu in the app → tap "Language" → select your preferred language and tap "Save."
Tigro currently offers full support in both Bangla and English. You can also chat with support in Bangla — no knowledge of English required.
On the website: Look for a language selector icon at the top or bottom of the page — usually a globe icon or the text "BN". Click it and choose your preferred language from the list. The change takes effect instantly without reloading the page.
On the mobile app: Open "Settings" from the bottom menu or hamburger menu in the app → tap "Language" → select your preferred language and tap "Save."
Tigro currently offers full support in both Bangla and English. You can also chat with support in Bangla — no knowledge of English required.
No — Tigro's policy is clear: each individual is allowed only one account.
If multiple accounts are attempted from the same mobile number, the same device, or the same payment method (such as a bKash number), the system will detect it automatically. Here's what happens in that case:
• All suspicious accounts are closed simultaneously
• Bonus balances across all accounts will be forfeited
• Any real balance may also be frozen pending verification
If you previously had an account and have lost access for any reason, do not create a new one — contact support directly instead. They will verify your identity and help you recover your existing account.
If multiple accounts are attempted from the same mobile number, the same device, or the same payment method (such as a bKash number), the system will detect it automatically. Here's what happens in that case:
• All suspicious accounts are closed simultaneously
• Bonus balances across all accounts will be forfeited
• Any real balance may also be frozen pending verification
If you previously had an account and have lost access for any reason, do not create a new one — contact support directly instead. They will verify your identity and help you recover your existing account.
For family members: Two separate adults living at the same address can each create their own account using different mobile numbers and payment methods — this does not violate any rules.
The Tigro mobile app is available for both Android and iOS.
Downloading on Android:
Tap the "App Download" button on the Tigro homepage or in the footer. The APK file will begin downloading. Before installing, go to your phone's Settings and enable "Unknown Sources" or "Install from Unknown Sources." Once the download is complete, tap the file to install — it only takes 2–3 minutes.
On iPhone/iPad (iOS):
Search for "Tigro" on the App Store or follow the App Store link from the website. Install and log in — no extra settings changes needed.
App features:
• Fast login with Face ID or fingerprint
• Live scores and bonus updates via push notifications
• Faster loading compared to a browser
• View betting history offline
If you run into any issues downloading or installing the app, contact support — they'll walk you through it step by step.
Downloading on Android:
Tap the "App Download" button on the Tigro homepage or in the footer. The APK file will begin downloading. Before installing, go to your phone's Settings and enable "Unknown Sources" or "Install from Unknown Sources." Once the download is complete, tap the file to install — it only takes 2–3 minutes.
On iPhone/iPad (iOS):
Search for "Tigro" on the App Store or follow the App Store link from the website. Install and log in — no extra settings changes needed.
App features:
• Fast login with Face ID or fingerprint
• Live scores and bonus updates via push notifications
• Faster loading compared to a browser
• View betting history offline
If you run into any issues downloading or installing the app, contact support — they'll walk you through it step by step.